The Heritage Centre by Mountain View Events Ltd.
Effective Date: August 18, 2019
Last Updated: July 28, 2026
The Heritage Centre by Mountain View Events Ltd. (“The Heritage Centre,” “we,” “us,” or “our”) operates the website mvetheheritagecentre.com (the “Site”).
The Heritage Centre Privacy Policy provides how we collect, use, protect and manage personal information under Alberta’s PIPA. We handle personal information in accordance with Alberta’s Personal Information Protection Act (PIPA).
By using our Site or submitting information to us, you consent to the collection, use, and disclosure of your information as described in this policy.
1. Who We Are
The Heritage Centre is a wedding and event venue located at:
4148 AB-580 Cremona, Alberta T0M 0R0
Contact Information:
a) Email: Debora@mvetheheritagecentre.com
b) Phone: 403-651-6090
c) Mailing Address: P.O. Box 597, Cremona, AB T0M 0R0
2. Information We Collect
We collect personal information in the following ways:
a) Information You Provide Directly
This may include:
i) Your name, email address, phone number, and mailing address
ii) Your wedding or event date, estimated guest count, and event details
iii) Information submitted through our inquiry forms, direct email, or third-party platforms such as WeddingWire, Eventective, Bridebook, and Rocky Mountain Bride
iv) Information provided when requesting a private tour, quote, consultation, or booking
v) Any additional information you choose to share with us
b) Information Collected Automatically
When you visit our Site, we may automatically collect:
i) Your IP address
ii) Browser and device type
iii) Operating system
iv) General geographic location
v) Pages visited
vi) Time spent on the Site
vii) Referring website
viii) Interactions with website buttons, forms, and advertisements
ix) Cookies and similar tracking technologies
c) Information from Third Parties
When you request information about our venue through wedding directories or other third-party platforms, those platforms may share your inquiry information with us.
These platforms may include:
i) WeddingWire
ii) Eventective
iii) Bridebook
iv) Rocky Mountain Bride
v) Other wedding, event, advertising, or directory platforms
Information submitted to these platforms is also subject to each platform’s individual privacy policy.
3. How We Use Your Information
We may use personal information to:
a) Respond to inquiries
b) Provide quotes, availability information, and venue details
c) Schedule and manage tours, consultations, and appointments
d) Prepare and administer bookings, contracts, and invoices
e) Communicate with you before, during, and after your event
f) Coordinate venue services and event arrangements
g) Send relevant information about our venue, availability, and promotions
h) Improve our Site, services, and marketing
i) Understand how visitors use our Site
j) Measure the performance of advertising campaigns, including Google Ads
k) Prevent fraud, misuse, and security incidents
l) Maintain appropriate business, accounting, tax, and legal records
m) Comply with legal, contractual, and regulatory obligations
You may opt out of promotional communications at any time.
4. Consent and Purpose of Collection
- a) We collect, use, and disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances.
- b) We only collect information that is reasonably necessary to fulfill those purposes.
- c) When you submit an inquiry, request a tour, ask for a quote, or make a booking, you consent to our use of the information required to respond to your request and provide our services.
- d) You may withdraw your consent at any time, subject to reasonable notice and any applicable legal or contractual restrictions.
- e) Withdrawing consent may prevent us from providing certain services or completing an active booking.
5. Cookies, Analytics, and Advertising
Our Site may use cookies, pixels, tags, and similar technologies to improve website functionality and understand how visitors use our Site.
a) Google Analytics
We may use Google Analytics to understand website traffic and visitor behaviour. Google Analytics may use cookies and similar technologies to collect information about how visitors interact with our Site.
b) Google Ads
We may use Google Ads conversion tracking and remarketing tools to:
i) Measure the performance of our advertising
ii) Track actions such as form submissions or website visits
iii) Show relevant advertisements to people who have previously visited our Site
This may involve cookies or similar technologies used by Google and other third-party advertising providers.
You may manage personalized advertising through Google Ads Settings at:
https://adssettings.google.com
6. How We Share Your Information
We do not sell or rent personal information.
We may share information with:
a) Employees and contractors who require the information to provide services
b) Event coordinators or vendors when reasonably necessary and authorized
c) Website hosting and maintenance providers
d) Email, form, communication, and booking-service providers
e) Payment processors and financial institutions
f) Analytics and advertising providers
g) Accounting, insurance, legal, and professional advisers
h) Information technology and security providers
i) Government, regulatory, or law-enforcement authorities when required by law
Where possible, information shared for analytics or advertising purposes may be aggregated, anonymized, or limited to what is reasonably necessary.
7. Information Processed Outside Canada
a) Some service providers may store or process information outside Alberta or Canada.
b) When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.
c) Information may be accessible to courts, governments, or law-enforcement authorities in accordance with those laws.
d) We take reasonable steps when selecting service providers and managing personal information under our control.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
a) Respond to inquiries
b) Provide requested services
c) Maintain an active client relationship
d) Complete a booking or event
e) Meet accounting, insurance, tax, legal, and regulatory requirements
f) Resolve disputes
g) Enforce agreements
h) Protect our legitimate business interests
When personal information is no longer required, it will be securely deleted, destroyed, or anonymized, subject to applicable legal and technical limitations.
9. Data Security
a) We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, alteration, or loss.
b) These safeguards may include:
i) Restricted access to business accounts and records
ii) Password protection and account authentication
iii) Secure website connections
iv) Reputable hosting and service providers
v) Appropriate employee and contractor practices
c) No method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
d) We therefore cannot guarantee absolute security.
10. Your Privacy Rights
Under Alberta’s Personal Information Protection Act, you may have the right to:
a) Ask whether we hold personal information about you
b) Request access to your personal information
c) Request the correction of inaccurate or incomplete information
d) Withdraw consent to the collection, use, or disclosure of your information, subject to legal or contractual restrictions
e) Request the deletion of personal information that is no longer reasonably required
f) Ask questions about how your information has been collected, used, or disclosed
g) Make a privacy complaint
To exercise any of these rights, contact:
Debora@mvetheheritagecentre.com
We may need to verify your identity before processing a privacy request. Certain requests may also be subject to legal exceptions, contractual requirements, or record-retention obligations.
11. Marketing Communications
a) We may send service-related communications concerning an inquiry, tour, quote, booking, contract, or event.
b) We may send promotional information about venue news, packages, availability, special offers, and upcoming events when we have the appropriate consent or are otherwise permitted to do so.
c) You may unsubscribe from promotional communications at any time by using the unsubscribe link included in the message or by contacting us directly.
d) Unsubscribing from promotional communications will not prevent us from sending necessary communications about an active inquiry, booking, contract, or event.
12. Third-Party Links
a) Our Site may contain links to third-party websites, including vendor websites, wedding directories, social-media platforms, map services, and other external resources.
b) We do not control and are not responsible for the privacy practices, security, or content of third-party websites.
c) We encourage you to review the privacy policy of any third-party website before providing personal information.
13. Children’s Privacy
a) Our Site and venue-booking services are not directed toward children.
b) We do not knowingly request or collect personal information directly from individuals under the age of 18 through our Site.
c) Event clients should not provide personal information about a child unless it is reasonably necessary for the event and they are authorized to provide it.
14. Changes to This Privacy Policy
a) We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or privacy practices.
b) The updated version will be posted on this page with a revised “Last Updated” date.
c) We encourage visitors to review this Privacy Policy periodically.
15. Contact Us
Questions, access requests, corrections, or concerns about this Privacy Policy or the handling of personal information may be directed to:
The Heritage Centre by Mountain View Events Ltd.
Attention: Privacy Officer
Email: Debora@mvetheheritagecentre.com
Phone: 403-651-6090
Mailing Address: P.O. Box 597, Cremona, AB T0M 0R0
You may also contact the Office of the Information and Privacy Commissioner of Alberta at oipc.ab.ca if you have a privacy concern that has not been resolved directly with us.
